By accessing and using alwaysexpectsuccess.com and purchasing any products or services, you agree to be bound by these Terms and Conditions.
All purchases are processed securely through Stripe. Prices are listed in USD and subject to change. You are responsible for any applicable taxes in your jurisdiction.
Digital products (including ebooks, digital cards, and the digital parts of any bundle) are delivered immediately after your payment is confirmed. You can access them in your Always Expect Success portal at app.alwaysexpectsuccess.com. If you don't have an account yet, create one using the same email address you used at checkout and your purchase will be there.
Because digital products are delivered immediately, all digital sales are final. At checkout you'll be asked to confirm that you understand this and agree that digital purchases are non-refundable once delivered.
If a digital product doesn't appear in your portal or won't open, contact us at help@alwaysexpectsuccess.com. We'll fix the problem, or refund you if we can't.
If your order is lost in shipping, arrives damaged, or has a defect (for example, a misprinted book), contact us at help@alwaysexpectsuccess.com and we'll send a replacement or give you a refund. Please report damage or defects within 7 days of delivery, and report a lost order within 30 days of its expected delivery date. We don't accept returns or exchanges for change of mind.
Coaching services are for personal development purposes only and are not a substitute for professional mental health treatment, medical advice, or legal counsel. Results vary and are not guaranteed.
All content on this website, including text, images, logos, workbooks, audio, and course materials, is the property of Kymberli T. Johnson / Always Expect Success and is protected by copyright law.
Sessions cancelled with less than 24 hours notice may be forfeited. Contact us at hello@alwaysexpectsuccess.com for any concerns.
These Terms shall be governed by applicable law. Questions? hello@alwaysexpectsuccess.com